Forgotten passwords:
- Click on the ‘Reset Password’ link on the first screen
- A browser will open to the Web App password reset
- Add your user name and click ‘Reset!’
- Complete the new password prompt with your username
- An email will be sent to the email address associated with your account
- Complete the instructions on the email
- You can now login with your new password
Change
your password:
- Click ‘Profile’ on the apps, or browse to the Web App & click the product you subscribe to and login
- Click the 'View Profile' link (if you have browsed to the Web App)
- Scroll down to the 'Change Password' section
- Add the existing password and new password
Change
your user’s passwords:
- Browse to Web App & click the product you subscribe to and login
- Click manage users
- Click the user whose password you want to reset
- Add the existing password and new password