Forgotten passwords: 

  1. Click on the ‘Reset Password’ link on the first screen
  2. A browser will open to the Web App password reset
  3. Add your user name and click ‘Reset!’
  4. Complete the new password prompt with your username
  5. An email will be sent to the email address associated with your account
  6. Complete the instructions on the email
  7. You can now login with your new password


Change your password:

  1. Click ‘Profile’ on the apps, or browse to the Web App & click the product you subscribe to and login
  2. Click the 'View Profile' link (if you have browsed to the Web App)
  3. Scroll down to the 'Change Password' section
  4. Add the existing password and new password


Change your user’s passwords:

  1. Browse to Web App & click the product you subscribe to and login
  2. Click manage users
  3. Click the user whose password you want to reset
  4. Add the existing password and new password