Forgotten passwords: 

  1. Browse to the Web App & click the product you subscribe to
  2. Click on the forgot PW link
  3. Add your user name and click ‘Reset!’
  4. Complete the new password prompt with your username
  5. An email will be sent to the email address associated with your account
  6. Complete the instructions on the email
  7. You can now login with your new password


Change your password:

  1. Browse to the Web App & click the product you subscribe to and login
  2. Click the 'View Profile' link
  3. Scroll down to the 'Change User' section
  4. Add the existing password and new password


Change your user’s passwords:

  1. Browse to Web App & click the product you subscribe to and login
  2. Click manage users
  3. Click the user whose password you want to reset
  4. Add the existing password and new password